FAQs
When will my order ship?
All items will ship in 1 to 3 weeks from time of purchase.
Which carrier will be delivering my order?
All orders within the 48 contiguous states with a physical address will be shipped via FEDEX. All FEDEX non-deliverable orders will be shipped via USPS.
How do I track my order?
All FEDEX orders can be tracked by going to www.FEDEX.com. Simply enter your tracking number on their tracking page and follow their prompt to track. There are cases where packages have been given to FEDEX already but will show up as Manifest or still in our facility, which could mean it has been delivered to them but not updated on their site yet. Please allow 1-2 business days after receiving your FEDEX tracking number for FEDEX to update their site. Should the package still show Manifest or Exception at this time, please call us at 323-441-8853
May I return an item?
All Sales on the www.deals-daynadecker.com site are Final. No returns or exchanges are allowed. Please refer to the return policy for our regular sales items on www.daynadecker.com.
What is the wax made from?
Our proprietary wax blends are designed to be as ecologically friendly as possible. The creamy wax is made from a natural blend of oils and resins. The opaque wax is a soy and palm blend.
Some of the fragrances are faint. Do they have a stronger release when in use?
Each fragrance is comprised of base, middle and top notes and is designed to reach its full potential while in use. All of our products are generously fragranced with 10-20% complex fragrance notes compared to an industry standard of 5-10%.